Our support services
We understand how hard it can be to ask for support after pregnancy loss. Whether it’s your first time reaching out or you’ve contacted us before, we’re here to help you with services designed to meet you wherever you are.
Our helpline
Our pregnancy loss helpline is a safe space to talk, ask questions, or simply share how you’re feeling and be heard. We’re here from 9am to 4pm on Mondays, Tuesdays and Thursdays, 9am to 8pm on Wednesdays and Fridays, offering support and information around pregnancy loss.
Live chat service
Sometimes it’s easier to type than speak. Our live chat connects you with trained staff who will listen, offer emotional support, and share trusted information and resources with you. It’s open the same hours as our helpline and is a safe, quiet space to talk through things at your own pace.
Email support
We know that sometimes it’s hard to talk, or you may need time to express your feelings. Our email support gives you the space to share your thoughts and feelings. We aim to respond within two working days, and everything you share will be treated with kindness and sensitivity.
Support in other languages
We want to ensure everyone can access our support services. We offer accessibility services for our helpline, including:
- Translation service in over 250 languages via Clear Voice.
- Video relay service for British Sign Language (BSL) users via SignLive.
Once I was able to talk to people who really understood, I managed to come to terms with my feelings and work through my grief.
Our online support
Our online support options give you the chance to connect in a way that feels right for you. Whether that’s by sharing and reading lived experiences, joining our moderated online forum, or finding community through our private Facebook groups.
Support groups
Meeting others who understand your experience can make a big difference. Our support groups are a safe space to talk, listen, and connect with others affected by pregnancy loss. All our support groups (online and in-person) are guided by experienced facilitators.
Our leaflets
Our leaflets offer clear, trusted information on miscarriage, ectopic pregnancy and molar pregnancy. We cover a range of topics, offering support wherever you are in your journey. They’re free to read online or download, for yourself or a loved one.
While we don’t offer counselling directly, you can find trusted information about this on our counselling after a miscarriage page.
