Job vacancy at the M.A.

Could you be part of our helpline team, supporting people who have lost a baby in pregnancy?

The Miscarriage Association (M.A.) works to ensure that everyone affected by miscarriage, ectopic pregnancy or molar pregnancy receives the care, support and information that they need.

We are seeking an additional Helpline Support Worker to add to our small team in Wakefield, West Yorkshire. We are looking for someone who can provide a sensitive and informed response to calls, emails and online requests for support and information.

The successful applicant will have excellent verbal and written communication skills, be able to communicate clearly, accurately and sensitively to a range of people on the phone, in writing and online.  S/he will have excellent listening skills, warmth and empathy and be able to cope on a daily basis with people who are distressed.

Salary: £20,138

Hours: 37.5 hours/week.

Location: Wakefield, West Yorkshire.

Applications, to be sent by e-mail, must reach us by 12 noon on Tuesday 9 May.  We will contact short-listed applicants by Friday 12 May and interviews will be held on Wednesday 24 May.

You’ll find all the job and application details here.

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